Call Center Headsets: The Critical Tool for Agent Performance in Pakistan’s Growing BPO Sector
Pakistan’s Business Process Outsourcing (BPO) and call center industry has become one of the country’s fastest-growing economic drivers. From Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Sialkot, Peshawar, and increasingly Multan, thousands of agents handle inbound customer support, technical helpdesks, outbound sales, financial services back-office work, e-commerce order processing, healthcare support, and international client accounts […]