Call Center Headsets: The Cornerstone of Agent Performance in Pakistan’s Expanding BPO Industry
Pakistan’s call center and Business Process Outsourcing (BPO) sector continues its impressive growth trajectory in 2026, fueled by cost advantages, a young educated workforce, improving telecom infrastructure, and increasing global outsourcing demand. From the established hubs of Karachi, Lahore, and Islamabad to secondary cities such as Faisalabad, Sialkot, Peshawar, and notably Multan, thousands of agents […]